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Frequently Asked Questions
Shopping Information
DO YOU SHIP INTERNATIONALLY?
No, we only ship from US to US
WHAT SHIPPING METHODS ARE AVAILABLE?
We utilize a variety of trusted shipping carriers, such as DHL, UPS, FedEx to deliver your orders
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
- Standard Shipping: Please allow 5-10 business days for delivery within the United States.
Please note that these are estimated delivery times and may vary depending on factors such as order volume, carrier delays, and unforeseen circumstances
Orders and Returns
HOW DO I PLACE AN ORDER?
Simply click Add to cart, and choose your prefered payment method.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Please, first contact our team at : sales@loungea.store
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
You can contact us here on the live chat, or by email at : contact@loungea.store
Payment
WHAT PAYMENT METHODS ARE ACCEPTED?
- Credit/Debit Cards
- PayPal
- Bank Transfer
- Installments (3 or 4 payments without fees)
Returns
HOW DO I RETURN AN ITEM?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase
To start a return, you can contact us at sales@loungea.store.